Dining etiquette and manners for AATSL Corporate Membership


AHLEI training of Certified Hospitality Educator CHE course

The Certified Hospitality Educator (CHE) course by AHLEI in Mumbai, India, empowers educators in the hospitality industry. This program equips instructors with pedagogical expertise and industry-specific knowledge. Participants learn to create effective curricula, implement innovative teaching methods, and stay updated on industry trends. In Mumbai’s dynamic hospitality sector, this course is a gateway to advancing careers and shaping the future of the industry.


 

Arden Institute’s hospitality students pass out

At Arden Institute, our hospitality students don’t just graduate; they embark on a promising journey into the world of hospitality armed with the prestigious American AHLEI Certification. This globally recognized credential not only reflects their dedication but also ensures they are fully prepared to step into the industry. Our students are equipped with the latest knowledge, skills, and standards that are valued worldwide, making them sought-after professionals in the dynamic and competitive hospitality sector. With Arden Institute’s education and AHLEI Certification, our graduates are well-prepared to meet the industry’s demands, making them the ideal choice for employers in the field.


Etiquette workshop in March 2023


 

A Plantation Lifestyle and Bungalow Management Training for Watawala Plantations 

Discover the essence of a Plantation Lifestyle with our specialized training program designed exclusively for Watawala Plantations. Our comprehensive course delves into the unique dynamics of plantation living and bungalow management, offering invaluable insights into the intricacies of this distinct lifestyle.

Participants will gain a deep understanding of tea and rubber plantation management, estate hospitality, and the art of maintaining colonial-era bungalows. With hands-on training, our program ensures that attendees are well-equipped to preserve the rich heritage and uphold the highest standards of estate management.

Join us in embracing the legacy of Watawala Plantations, where tradition meets modern excellence in a program that defines the quintessential plantation lifestyle and bungalow management.


Arden hosts year-end Awards Ceremony 

Arden Institute takes immense pride in recognizing and celebrating the achievements of our dedicated students. To honor the hard work and commitment of those who successfully completed their courses, we host a grand Year-End Awards Ceremony.

This event is a testament to the exceptional dedication and outstanding performance of our graduates. It’s an occasion where their accomplishments take center stage. Whether it’s a specialized certification, a degree, or a diploma, we come together to applaud their journey and to inspire them for the bright futures that await.

Arden Institute’s Year-End Awards Ceremony is more than just a celebration; it’s a moment of encouragement, acknowledgement, and motivation for our accomplished graduates.


 

Front line training session for the National Chamber of Commerce


Arden Institute felicitates the first batch of CGSPs

Arden felicitated the first batch of Certified Guest Service Professionals at the Taj Samudra recently. Arden in collaboration with AHLEI – American Hotel & Lodging Educational Institute – successfully concluded their first public program for the hotel and hospitality industry in Sri Lanka on Guest Service Gold & Trip Advisor Reputation Management Training. A Master Trainer of AHLEI facilitated the course. AHLEI maintains strict standards in tests and certification and the candidates who passed the exam are now qualified (Certified Guest Service Professionals), and they can proudly wear their CGSP lapel pin at work, and write the letters after their name. These hoteliers will be the first batch who will carry the AHELI standards at work. The Chief Guest Mr Paddy Withana – Chairman Sri Lanka Tourism gave away the awards.


 

Arden Institute’s- Awards Evening

Arden Institute, Sri Lanka’s premier personal & professional development training Institute, and is the Academic Partner of American Hotel Lodging & Educational Institute – AHLEI in Sri Lanka.

Arden in collaboration with AHLEI, successfully concluded their second course in Guest Service Gold & Trip Advisor Reputation Management Training for the hotel and hospitality industry. Our CGSP training has given a new impetus to the guest service standards of the hotel frontline, and proving to be a resourceful certification course among the frontline professional of the hotel industry in Sri Lanka. It was encouraging to have our clients nominating more of their executives for the 2nd course, and to have had some of the best hotels in the Island nominating their frontline professionals as well. You will see some of the CGSPs wearing their lapel pin – posted at the front of all the top branded hotels – as far as in Nuwara Eliya , Galle, Hikkaduwa, Bentota, Beruwela, Kalutara, Chilaw, and Colombo. Gladvin Rego our Master Trainer of AHLEI travelled to Sri Lanka to conduct the same. AHLEI maintains strict standards in tests and certification. The recently graduated CGSPs were felicitated at Arden Awards Evening, held at the Taj Hotel, Colombo. The Chief Guest at this event was the Brazilian Ambassador – Excellency Madam Elizabeth Sophie Balsa who gave away the awards.


Manner Matters – Etiquette Training


 

Customer service workshop carried out in Kandy


Conducting a workshop on professional image and dining etiquette for Kurunegala Bar Association


 

Arden’s Journey – Random Clicks